The Career Salon

Why do Recruiters Hate Phone Screens

 

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Okay, I’m back! Recruiting got busy for a minute so I took a much needed break.  During this heavy recruiting season my disdain for phone interviews has increased. Trust me I’m not the only one! It amazes me how many people want jobs and those that get the opportunity to interview don’t prepare themselves.

Phone interviews can be tricky because you have to put a level of energy and preparedness into a conversation where you can’t see the person. If you want to get your dream position, most likely a phone interview will be a part of the equation. Here are some tips that will guide you in preparing for a successful phone interview:

  • Familiarize yourself with the company
    • This is almost a deal breaker for me. To know that a candidate is “interested” in a position with a company they know nothing about is truly disappointing. Research the company website, use LinkedIn and other social medias sites to find out about the organization and it’s inner workings as much as you can.
  • Smile and stay engaged
    • Make sure you are energized and smiling before you get on the phone. This can help translate your interests and level of engagement to the interviewer.
  •  Know your resume
    • Please make sure you are familiar with the work you’ve done (i.e. dates, companies, major projects, project results, etc.). If you don’t have a copy of your resume readily available study your work history, so you are better prepared.
  • Be able to give specific examples
    • Not only are hiring managers looking for results-oriented individuals, recruiters are as well. If a question begins with, tell me about a time… or give me an example of… it requires an example that is specific (Behavior, Action, Results).
  • Have questions prepared
    • Nothing like asking a candidate if they have any questions and they say, “No, I think you’ve answered most of my questions” or “No, I don’t have any questions”. If you are interested in a position you should ALWAYS have questions. Not only is the company interviewing you, but you are interviewing them as well.
  • Send a thank you note
    • Follow-up notes are scarce these days but I believe in them for all stages of the interview process. Even if it’s just a phone interview, thank you notes can separate you from other candidates.

I hope these tips get you started on the right track to becoming a better phone interviewee!

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Caught up in the Rapture

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A most wonderful season is upon us…BONUS SEASON!! Many corporate professionals who work on the calendar, fiscal year are waiting with anticipation on performance bonus checks that will be distributed this month. What most people don’t know is that this is one of the most common occasions for voluntary attrition. On the recruiting side, I somewhat dread this season because I know for a fact, I will be backfilling positions due to people getting their bonuses and resigning to take new jobs, external to the company. There are two sides to this season, the employee that is looking to leave after they receive their bonuses and the other is the employer that has to fill the vacant spot. For the purposes of this blog post, I’ll focus on the side of the employee. Here are a few things to keep in mind if you are leaving a job during bonus season:

  • Don’t leave before you get your bonus
    • Yes, I know people who have left their jobs weeks before they actually get their bonuses! The smart thing to do is stay if you can.
    • If you need to Get Out before bonus time, negotiate a sign-on with the future employer.
  • Make sure you always ask why a position is available when seeking other employment
    • This topic may seem a bit awkward to ask about but it’s necessary. You need to know why the vacancy is open to adequately vet out the position and company.
    • Employers may try to be politically correct and skirt around the answer to this question but be sure to ask probing questions.
  • Give the courtesy of at least a 2-weeks notice
    • You may have relevant reasons to leave your job, but don’t burn bridges.
    • If you are a high-performer you are most likely leaving your current company in a bind. Be sure to write a humble and professional notice and offer to be available for questions in the future.
  • Have a job-transition fund
    • Before starting a new job most people don’t ask about the payroll period (beginning, middle, end). It’s just good practice to have a little cushion while transitioning jobs, in case you are at a point in the payroll cycle where you might not get a paycheck for a while.

Have you ever left a company during bonus season? Share your experience in the comments.

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Style Resume Feature: Lakika “Shay” Scott

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I look forward to days like this where I can highlight and share such wonderful and inspiring people. Joining us in the salon today is Lakika “Shay” Scott, a Compliance Executive and a Designer. As a business professional and creative, she is determined to incorporate her skill set and professional experiences into future business endeavors. In 2014, Lakika created her own brand of socks and accessories called, Shoobangz. During which she’s also managed to maintain leadership positions in the corporate world. Lakika has showcased her designs in various fashion shows and participated as a vendor in small business showcases. Most notably, Lakika was able to participate as a volunteer in Nashville Fashion Week. This experience showed her two things; forecasting fashion is a must and the fashion business is extremely competitive and as tough as it comes! Lakika considers herself to be a student of fashion in the sense that she’s committed the past few years, gaining experience in almost every aspect of the fashion industry. As an artist/creative/designer, her personal style reflects her unique personality, but more importantly embodies individualism.  Let’s learn a little more about this corporate and style leader.

Experience:

What is your current occupation and how long have you been in your career?

I am a Contractor Compliance Specialist for the State of Tennessee’s Healthcare and Finance Administration. I have been in this role for almost three years.  I am a part of a very small team that oversees the Service Center Contract for TennCare. I serve more specifically as a Liaison between business units, because of my ability to build and endure business relationships. I also ensure the Contractor remains compliant per the contractual agreement on behalf of the State of Tennessee. All the while, I am a designer (Shoobangz) and a fashion student, as I am currently enrolled as a student at the Sewing Training Academy (Nashville, TN) to learn more apparel design techniques.

Education:

Where did your style originate and who or what are some of your influences?

My very unique, but chic style originates from my love of the arts. I was an artist long before I was interested in fashion. As an artist, I love the use of color which can be used to express moods and movement. So, years ago when my friend finally convinced me to wear heels, I was immediately drawn to brands like Dollhouse (shoes) and Betsy Johnson style apparel, because of their vibrant colors and funky style. I’ve since evolved and become inspired by the sophisticated style of artist/actress, Janelle Monae.

References:

Who are some of your favorite designers? What stores do you prefer to shop?

My favorite apparel designer is Christian Siriano, known for his intricately designed red carpet dresses. His attention to detail and flare is impeccable and inspiring. I am inspired by shoe designers, Manolo Blahnik and newcomer Christopher Coy. This may come as a surprise, but I am an avid thrift store shopper. Small vintage boutiques are my newest interest and my loyalty currently belongs to Trendy Pieces Boutique downtown Murfreesboro.

Career, Beauty and Style:

Do you think personal style is important as it relates to your work?   If so, how?

Personal style is an extremely important aspect of our lives, and work is no exception. We spend a significant time at work and although the enforcement of dress code policies may restrict some aspects of style, it doesn’t take away the ability to have style. There are currently too many cutting edge options in professional attire for one not to take advantage and find their style niche in the workplace.

How would you personally define the word beauty?

My definition of beauty is freedom of expression. Outer beauty is extremely subjective, but a confident woman, wearing whatever she wants, with a soul that radiates through her pores is undeniably beautiful. Whether she is wearing a bathrobe or a snow suit, she will shine and her outer garments become accessories.

If you had a dream career/occupation what would it be?

My dream career would be in Fashion Forecasting. I am fascinated with the unpredictability of fashion trends and I would love to be a part of the industry that determines and projects the next trend or style.

What’s the best advice you could give someone seeking a new career?

When seeking a new career, I would advise seeking positions with advancement and growth opportunities. We are all good at certain things, but we were all once beginners. We tend to seek positions that are comfortable and similar to our previous experiences. However, sometimes it is that unlikely role or position that grows and develops us. Years ago, I would’ve never imagined overseeing a project/contract. I had to be open to new things and understand the job market is continuously changing, so you must adapt and grow with it.

Quote that keeps you motivated:

My favorite quote:

“Bloom where you are planted”

Where to find Lakika:

Shoobangz

Instagram/Shoobangz

Facebook/Shoobangz

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So nasty and so rude!

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I hope my readers don’t mind if I pause on the jobs and beauty talks, to discuss a topic that’s so prevalent in Corporate America today…BULLIES! Most people have experienced a bully a time or two in school, but unfortunately it happens in offices everyday. What is a bully, exactly? In most cases, a bully is someone that uses their power or appearance of power to intimidate or coerce someone to do what they want. This behavior is completely unacceptable! One of my biggest pet peeves is watching an insecure and unprofessional person bully a subordinate or peer. Honestly, for me that would be a reason I would strongly consider making some changes. People go to work to pursue their passions and grow as a professional, not to relive high school hallway disrespect.

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When you are dealing with a bully in the workplace there must definitely be a strategy to work through the relationship.  I don’t recommend having an altercation at work but I know people have limits, so here are a few tips on how to handle an office bully effectively:

  1. Try to speak with the person in a calm, constructive manner (in-person if possible)
  2. Let someone (Supervisor, HR) know, for possible mediation
  3. Document occurrences
  4. Create boundaries of interaction with the person (See 5 & 6 if your leader is the bully)
  5. File a formal complaint
  6. Find another great opportunity!

Have you encountered an office bully in your career? How did you handle the situation? Discuss in the comments.

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Hotline Bling: Getting Companies to Call you Back

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I recently attended a scholarship breakfast for a local school of business in the area.  A top businessman was the keynote speaker and the topic was “Disruptive Leadership.” It was really interesting to hear about leadership, uncertainty and strategies on thinking ahead and preparing for change and industry advancements. To sum up the talk, sometimes to get things done things have to be disrupted. I thought this discussion could definitely apply to job seekers.

As you look for job opportunities there is a measure of uncertainty, because once you express your interest in a company or position, often times you are left wondering what will happen next. If you want the “Hotline to Bling” you need to implement a disruptive leadership approach to job searching. You can’t just sit there and wait! Let’s think outside the box and be unique. As a recruiter, I love when quality and qualified candidates reach out to me via various mediums it show grit and well, disruptive leadership. In a situation where there is a mound of uncertainty, a candidate took the time to find me and express interest, that’s AWESOME! All of the jobs I’ve had in my career have been because of God and the guts to go out and get what I wanted. Here are some things that you probably already know but that stand as reminder of what you need to do for companies to call you back:

  1. Use Social Media
    • There are literally conferences that recruiters go to that teach them how to use social media to find great candidates. Reverse engineer that and initiate engagement with recruiters or hiring managers on social media for your benefit.
  2. Go to Networking Events
    • Networking events have become much more results-oriented than those random career fairs at large conference centers. Let Google be your friend and find out what’s going on in your city to network with companies, in person.
  3. Pick up the phone!
    • Some online job descriptions say ‘no calls please’ but those that don’t are fair game. Pick up the phone and call the recruiter or hiring manager (don’t stalk them and call repeatedly but you can call to see the status of your application if you hadn’t heard anything in a while).

Now that I’ve reminded you of “disruptive” things to do, what are are you going to do to get your hotline to bling?

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If you asked me to…

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I just love having my own website to express myself the way I want. You’ll notice that my blog titles often relate to music, movies, or pop culture and this week is no different.  I’ve had conversations over the years and just this week, which have prompted me to talk to you all about asking for what you want in your career transactions. Patti LaBelle said it best, “If you asked me to, I just might change my mind and let you in my heart forever!”  Sometimes all it takes is an ASK, to a future employer or a client even. A question that is posed to me more often than not is, “They offered me this amount, can I ask for more?” Are you  kidding me!? Why yes you can ask for more. At the table with a client and prefer something in the contract that they haven’t offered? Just ask!

When you’ve taken steps to build your education, experience, and a track record of amazing work, you can literally ask for what you want. I’ve experienced so many times in my career, extending an offer to a candidate and they come back to negotiate (money, vacation, relocation, etc). Sometimes companies may not have the resources to accommodate, but in a lot of cases employers will exceed their initial offer to acquire a candidate with a ‘hot’ skill set or knowledge to get them to the next level. Now this is definitely not to say this happens for everyone, you need have something going for you that employers can’t live without. Whatever that is in your specific field, figure it out. If you’re stuck in the same technology and haven’t gone to get training or gain experience in the new stuff, do that now!  Make yourself irresistible so that when you put the ASK on the table the employer just might consider. Here are some tips to prepare for the ASK:

  1. Educate yourself
    1. Research the market and gather facts
    2. Make sure you’ve prepared yourself throughout your career to build a case for attaining the things you want
  2. Have confidence
    1. Know your worth in the marketplace
    2. Build your confidence by improving and gaining new skills that separate you from others
  3. Be tactful
    1. Chose a proper time to ask for what you want
    2. Be courteous
  4. Possess finesse
    1. Have some subtly about yourself
    2. Be strategic

I’ll leave you with a little Patti to end your day!

 

 

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